TAKE ROSTER NETWORK'S SAMPLE SURVEY TODAY!!

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  Why Survey?

Since high customer and employee satisfaction makes money and enhances profitability, periodic surveys are absolutely essential to any growing business.

• Support your Six Sigma, ISO or other quality initiative

• Benchmarking

• Pinpoint areas of concern---prioritize your actions

• Observe long-term trends in attitudes. 

• Monitor the impact of various programs. 

• Provide input for future decisions. 

• Perform organization behavior research. 

• Use self-assessment as basis for change

• Create products or services that match what the customers need

Types of Survey

• Emailed questionnaire: Obtain results from large numbers of people
• Postal paper-based questionnaire: Postage and time costs can be prohibitive
• Web based fill-in form: Often the quickest, easiest and cheapest method

Why Survey Using Email or the Web?

• It is fast

• It is interactive

• It is less expensive

• It is more accurate (no data entry mistakes)

Since the World Wide Web spans the globe, the cost of survey administration is low regardless of whether the respondent lives across town or across the country.  You save time and money by not having to:

• Publish and distribute the survey
• Send out respondent reminders
• Collect the survey
• Enter the survey data into your computer
• Publish and distribute feedback

Why Use an Outside Organization to Survey?

• Customers and Employees will be much more candid with a third party survey organization than they will be with any internal data gathering.
• Experienced professionals will develop valid questions that objectively and accurately meet the goal of your survey
• Following through on the issues raised by the survey, rather than collecting data, is the best use of your time

6209 Constitution Drive

Fort Wayne, IN 46804

260.436.6330