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A New Solution for Accreditation
Many health care facilities are reviewing ISO 9000 registration, an international standards process used by hospitals and other health care facilities worldwide, as an alternative to the high costs and disruptions of services inherent in the Joint Commission on Accreditation of Healthcare Organizations (" JCAHO") accreditation. At present, at least three US hospitals have proceeded with ISO 9000 registration to document their quality systems and other health care providers are reviewing or have commenced the ISO 9000 process.
ISO 9000 standards are generic and non-prescriptive and leave how the standards will be met to each registrant. This allows ISO registered hospitals to innovate in the design, delivery and administration of health care. The essence of ISO is that companies are required to "document what they do and do what they document." This means health care providers can develop and document more efficient systems and procedures to assure quality in health care. Not every provider is the same. They all have different missions, markets, staff and clinical challenges. Why should they all do everything the same way? ISO is not limited to labs, radiology departments and business operations. It can also be used to document all medical systems and procedures.
One system meets all your needs!
The Roster Network Integrated Solutions system of ISO facilitation is unique in that it can be used to meet all of the business needs of any health care provider. The data, documentation, systems and procedures developed with the Roster Network ISO 9000 facilitation process can be used to manage all your business needs, including:
Quality Management; and,
Instead of implementing and managing multiple conflicting systems, one system can meet all your needs! This will only increase the savings for the institutions or practices adopting ISO.
The Performance Management Documentation Facilitation system creates a Document Team for each system or procedure from the staff members that use the system or procedure on a daily basis. This team is charged with quarterly reviews of the system or procedure to assure that the greatest quality is delivered in the most efficient manner. The Document Team is also charged with an ongoing review of the tools and processes and are empowered to change the systems and procedures they use and update the applicable documentation as they develop new insights into productivity. This creates a focused empowerment for the employees and a procedure for innovation that is subject to management review as needed.
Documentation Media and Management
The quality and procedure manuals developed by our facilitation process can be created and published:
In traditional hard copy manuals;
As a web for intranet, extranet or internet use; and,
Can be integrated into your customized version of our Business Needs Web with all of your operational, human resources and other policies and procedures, with appropriate security levels, so that all of your employees have all the information they need to do their jobs at their fingertips all the time!
As an optional service, your Roster Network member can manage and update your documentation with PerformanceWare.
Additional Information!
For more detailed information on ISO 9000 and ISO 9000 for health care, please review our additional pages on ISO 9000:
ISO 9000 Plus, provides additional information on our systems for facilitation.
ISO 9000:2000 Now! illustrates how the Roster Network system of facilitation meets all new requirements imposed by the pending new standards.
ISO 9000 White Paper, "Increasing Profitability, Quality and Compliance with ISO 9000."
Our systems facilitate Activity Based Management and ISO 9000:2000 at the same time by emphasizing the common requirements and processes of ABM and ISO.
ISO Registration services are provided through CRS Registrars, Inc., a Roster Network Member.
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