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Document what you do, and do what you document with this unique service for the companies that do not need ISO Registration but want the benefits of accurate quality and procedure manuals. |
Performance Management Documentation Facilitation
The Roster Network offers an alternative to companies that want to define, document and communicate what the company does and how they do it, but do not need formal ISO/QS 9000 Registration. The Roster Network’s process starts with identifying the reality of what your employees do and how they do it with the Position Matrix Communication System. A Document Team is then created for each major tool or process identified. This team is charged with developing the documentation for that tool or process in quality and procedure manuals. This process assures the accuracy and efficiency of your quality and procedure documentation.
As business conditions change and new systems and procedures are innovated, the Document Team is responsible for updating the documentation for those systems and procedures.
Additional Applications
The quality and procedure manuals developed with Systems and Procedures Documentation Plus will also be sufficient for the implementation of:
Roster Network Knowledge Management Certification
Activity Based Management Implementation
The systems and procedures used to facilitate the documentation can also be used to determine your information system needs
Documentation Formats
Quality and procedure manuals and other documentation can be formatted in manual form, as web sites for internet and intranet use and may be managed by your Roster Network member with PerformanceWare.
The Document Team - Focused Innovation
A unique feature of the Document Team system is that the persons actually using the systems and procedures are the persons creating the documentation for these systems and procedures with the assistance of the Roster Network member providing the facilitation services.
When any person using a system or procedure develops an idea as to an improvement, the Document Team is the ideal forum for reviewing and either approving or rejecting innovations. This system captures innovation and allows it to be reviewed in a systematic manner. This truly empowers the employees while maintaining a check and balance from supervisors and others impacted by changes to systems and procedures.
Document Teams are to meet at least quarterly to review the documentation, suggested changes or improvements in systems and procedures or the documentation.
Unique internal audits of the use of the Position Matrix Communication System and the documentation are part of the system. In addition, external reviews by Roster Network members are available as an option