position MatrixÔ

Name/Position:		Executive Director		Reports To:	Regional VP Operations				Company/Unit
Key Goals of Supervisor							Organizational Sketch
Meet budget requirements Meet or exceed Quality and Service goals Adhere to Company, State & Federal Rules and Regs governing Senior Living industry Assure census goals are met
Key Goals of Position
Increase census Meet or exceed budget goals Develop cohesive employee team attitude Maintain quality care and service Develop sales/marketing team to achieve goals
Macro Activities	#& %		Expanded Activities (10 or Fewer Action Statements and Expected Results)			Tools/Processes Used		Level of Responsibility		Key Impacts
Oversee Administration Functions	#1 60%		-Abide by the Federal and State requirements of senior living. -Assure Quality measurements that focus on Customer satisfaction and actual outcome. -Create annual budgets, manage and meet/exceed budget goals. -Strategize and implement effective Sales and Marketing program to increase census, attract younger resident mix. -Implement and oversee community outreach programs. -Interact with Residents, families, maintain visibility.			Residence quality documentation, agency literature, Software, Internet, Accountant, Budget, company policies and procedures.		Sole, with Regional VP		Staff Residents Families Marketing/Sales staff Regional VP
Supervise Staff	#2 30%		-Determine staff qualifications, hire, mentor, develop and discipline as needed.. -Assure training/motivational needs are meet. -Assure hiring practices follow company guidelines. -Promote teamwork -Interact with marketing/sales team			Job descriptions, company policies & procedures, Performance appraisals, HR policies		Sole		Staff
Maintenance Compliance	#3 10%		-Communicate with governmental agencies, to assure compliance. -Assure staff is appraised and kept up-to-date on regulatory changes and issues.			State & Federal agencies, Industry literature		Shared Regional Management		Residents Staff
Position Challenges: Achieve high census, employee and resident satisfaction.
Position MatrixÔ form Ó Roster, Inc., 1994-2004