position MatrixÔ
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Name/Position: |
Value
Add Technician |
Reports To: |
Carrie
Lemon Value Add MGR |
Company/Unit |
80/20
Inc |
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Key Goals of Supervisor |
Organizational Sketch |
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-Employee
development – to maintain skills and knowledge and to promote employee
involvement. -To provide customers with a 5
business day turn around time for assemblies. -Personal Development- learn
more about what customers want to provide excellent service. -Learn more about programs and
training classes that will assist with effective coaching and leadership. |
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Key Goals of Position |
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-Ship
orders within 5 business days or less. -To
learn the requirements of the department. -To
provide excellent service to achieve customer satisfaction. |
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Macro Activities |
#& % |
Expanded Activities (10 or Fewer Action
Statements and Expected Results) |
Tools/Processes Used |
Level of Responsibility |
Key Impacts |
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Build Orders |
#1 70% |
-Assemble orders
within quoted time. -Build orders to
customer specifications -Read and interpret
a print and assemble per drawing -Communicate with team
members concerning rework or design issues -Computer programs,
i.e., AutoCad, Word, Excel, Syspro -Quote value add
assembly time for distributors and customers |
-various hand tools, ie., tape measure, allen wrenches, hammers -nylon bander -computer -air tools, i.e., nail & staple guns, steel bander -product / catalog knowledge -listening and communication skills |
Shared
– Authority is shared with a Key Impact |
-Team Leader -Supervisor |
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Shipping
assemblies |
#2 15% |
-Skid and/or crate
projects -shipping software
to retrieve bill of lading and scanning knowledge for order information] -Set up dedicated
truck lines -take digital
photos of assemblies before and after skidding |
-air tools -fork license -10” compound Miter
Saw -digital camera -communication
& listening skills -computer |
Shared
- Authority is shared with a Key Impact |
-Team Leader -Supervisor |
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Computer Skills |
#3 5% |
-Retrieve drawing information
such as profile, distance, machining, and before assembling a project. -Density Calculator
and Rate Quote programs -Digital Camera |
-communication & listening skills -Intranet and Internet navigating -various programs i.e., Syspro, Word,
Excel, Outlook, AutoCad |
Shared
- Authority is shared with a Key Impact |
-Team Leader -Supervisor |
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Trouble shooting |
#4 10% |
-assisting
distributors with drawings –changes or modifications -communicate with various
departments concerning re-cuts or expediting orders |
-Product knowledge
–fit form & function -Phone –people
skills -Computer |
Look
into – Report intentions to supervisor or Team Leader |
-Team Leader -Supervisor |
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